DATA
Check your real use
Your provider's app or website usually shows how much data you use each month. Ofcom says packages generally start at 1GB to 10GB, and HD video uses data quickly.
Pick a plan type00WHAT OFCOM'S ADVICE SAYS

Most of us guess at our phone plan.
Ofcom suggests three steps before you sign: check the data and coverage you really need, pick the right type of package, and compare the full cost over the contract, not just the monthly price.
Pick a plan type01Principles
02THE SHORT ANSWER
Ofcom's three tips for choosing a mobile package.
Each one can save money on its own.
DATA
Your provider's app or website usually shows how much data you use each month. Ofcom says packages generally start at 1GB to 10GB, and HD video uses data quickly.
Pick a plan typePHONE
If your phone works well, a SIM-only deal is usually cheaper than a contract with a phone included. A refurbished phone can also be good value.
Before you signPRICE
Since 17 January 2025, price rises written into new contracts must be set out in pounds and pence at the point of sale, not linked to inflation.
See the numbers03A QUICK PLAN CHECK
Pick a package type to see how it works. The bar shows how long it typically ties you in.
Based on Ofcom's consumer guide to choosing a mobile package. General information, not financial advice; check each deal's own terms.
04TWO NUMBERS WORTH KNOWING
One figure on how much data a mobile uses,
one on how fast national use is growing.
3.4 → 9.8 GB
Average monthly mobile data use
Ofcom figures show average monthly mobile data use rose from 3.4 GB in 2018 to 9.8 GB in 2023, while the average monthly mobile price excluding handsets fell from £17.12 to £11.51 (2023 prices).
DATA PER MOBILE · OFCOM
18%
Rise in UK mobile data use in a year
Ofcom's Connected Nations report found the UK used 18 percent more mobile data in 2025 than the year before, over 1.2 billion GB each month.
GROWTH · OFCOM 2025
Ofcom found in 2023 that only 12 percent of mobile customers on inflation-linked contracts were both aware of their price rise and could tell it was linked to inflation plus an extra percentage.
05FOUR CHECKS BEFORE YOU SIGN
These come straight from Ofcom's consumer advice and rules.
Ofcom's Map Your Mobile postcode checker compares network coverage and performance at home, work and places you go.
Include any upfront cost, monthly payments and extras over the full contract, not just the monthly price.
Rises written into the contract must be shown in pounds and pence. If an unspecified rise comes, you can leave within 30 days of being told, at no cost.
Since 1 October 2018, providers must offer new and renewing customers the option to cap their bill for calls, texts and data.

06UNLIMITED AND EXTRAS

Ofcom notes that unlimited data contracts cost more than deals with a set allowance and could be more than you need. Check for fair usage limits, speed limits and limits on use abroad.
Add-ons can help if you know you will need them: calls to numbers outside your package, roaming abroad or extra data. If you receive Universal Credit, Pension Credit or certain other benefits, you may qualify for a cheaper social tariff with no mid-contract price rises.
07Questions
Check your actual use in your provider's app or website. Ofcom says packages generally start at 1GB to 10GB a month, which may suit light users; higher allowances suit people who use a lot away from Wi-Fi, especially for HD video.
Ofcom says SIM-only deals are usually cheaper than contracts that include a phone, and usually the best value if you already have a phone or buy a new or refurbished one separately.
Only as set out when you sign. Since 17 January 2025 any rise written into a new contract must be in pounds and pence. If a rise was not specified, you can exit within 30 days of being told, at no cost.
A cap on the cost of your mobile services. Since 1 October 2018 providers must offer one to new customers and to those who renew or take a new contract. It covers calls, texts and data from your provider.
Not always. Ofcom says 5G is generally faster than 4G; if your connection is slow, check your package includes 5G and your phone supports it before upgrading.
08Sources
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